We'll gladly visit your school or community group and we'll tailor our talk to your interests.

Charleston Water System offers the Water Wagon and Water Buffaloes free of charge for community events that meet our criteria, as... More… Charleston Water System offers the Water Wagon and Water Buffaloes free of charge for community events that meet our criteria, as availability allows. Please complete the request form, and we will follow up with you within two business days.Less…

Complete this form to request copies of public records under the SC Freedom of Information Act (FOIA).

Submit a damage claim.

Used for the request of Paid in Full letters, Responsibility Date letters, and Letters of Credit.

Please use this form to submit a leak adjustment request. Leak adjustments are given for sewer charges only on qualifying leaks where... More… Please use this form to submit a leak adjustment request. Leak adjustments are given for sewer charges only on qualifying leaks where proof of repair is provided. Toilet leaks do not qualify. Customers are eligible for one leak adjustment every three years. Less…

Charleston Water System offers property managers the option to maintain water service in between tenants for up to 28 days of service... More… Charleston Water System offers property managers the option to maintain water service in between tenants for up to 28 days of service with less then 4 Ccf (2,992 gallons) of water usage for a flat rate fee. The attached form can be used to easily submit turn-on and shut-off requests. Less…

Our Operation Round-Up program gives customers the opportunity to support water-related charitable causes through their monthly water... More… Our Operation Round-Up program gives customers the opportunity to support water-related charitable causes through their monthly water bill. When you sign up, we'll round up your water bill to the nearest dollar and donate the round-up amount to the Good Neighbor Program or Water Mission. The entire amount you donate goes directly to the charity you choose. Less…

Flow tests are performed upon request for a $250 fee.

Please complete the form below to request a map of the water distribution system and/or wastewater collection system near a property.... More… Please complete the form below to request a map of the water distribution system and/or wastewater collection system near a property. Requests are typically fulfilled within two working days. Maps are provided via email in PDF format unless a hard copy is requested.

Requests for GIS shapefiles should be directed to Inna Moore, GIS Specialist, at (843) 727-7126 or mooregb@charlestoncpw.com.

Fees for connecting to CWS water and/or sewer are governed by the CWS Use and Water and Wastewater Policy Manual, including penalties for unauthorized connections. Less…

Use this form to request a water/sewer availability letter from Charleston Water System. Charleston and Berkeley Counties require an... More… Use this form to request a water/sewer availability letter from Charleston Water System. Charleston and Berkeley Counties require an availability letter when a plat is recorded or a building permit is issued. Many lending institutions also require proof of water/wastewater availability before financing the development or sale of property. Less…

Submit feedback about this web site, including problems and suggestions.

Complete this form to become a registered vendor with Charleston Water System.