What is my billing cycle?
Your water meter is read approximately every 28-31 days. If we are unable to get a reading, your bill will be estimated based on your previous water usage. The following month, an actual reading will be taken and we'll make any necessary adjustments.

You can help by making sure your water meter is accessible. Common obstacles that prevent us from reading meters include debris, cars parked over a meter, and unfriendly dogs.

Show All Answers

1. Can I get my bill adjusted if I had a leak?
2. Can I get a discount on my sewer bill when I fill my pool?
3. Can I sign up for automatic recurring payments using my credit card?
4. How is my sewer bill calculated?
5. How is my water bill calculated?
6. Why is there a charge for the storm water fee on my water bill?
7. Why do water and sewer rates keep going up?
8. Why am I charged a minimum bill even if I don't use any water?
9. What is an irrigation account?
10. Does Charleston Water System bill for other sewer utilities?
11. What is Automated Meter Reading (AMR)?
12. What is my billing cycle?
13. What is the sewer cap?
14. Why is my bill higher than usual?
15. Will I be charged for sewer while my home is under construction?