If the public water system becomes contaminated or a situation allows the possibility of contamination (such as a water main break or loss of system pressure), we will issue a Boil Water Advisory.
The SC Department of Health and Environmental Control (SCDHEC) requires the issuance of a Boil Water Advisory under certain conditions, such as widespread loss of system pressure or a large water main break.
If an advisory is issued, we will notify customers in a variety of ways, depending on the area affected. During an advisory, customers should bring water to a vigorous boil for at least one minute and let it cool before using for cooking or drinking. This will kill any bacteria that may be in the water.Learn more about boil water advisories