Not all fees are listed. Questions? Send us an email.

Fee	Amount	Description
After Hours Visit Fee	$50	Surcharge for any service rendered outside of normal business hours.
Late Payment Fee	$10 or 2% of past due balance	Fee for payments made after the due date. The late fee is applied as follows:    Past Due Balance......Late Charge    Up to $20.......................2% of balance    $20.01 - $500................$10    Over $500......................2% of balance
Backflow Administration Fee	$25	Fee for each backflow prevention device.
Bad Debt Processing Fee	$25	Fee for processing bad debt.
Crimping Fee	$500	Applied if Charleston Water System must terminate water service at the main.
Flow Search Investigation Fee	$50	Customers experiencing unexplained high water usage may request a flow detection device, which records all water flowing through a meter to help identify the source of a leak.
Grease Trap Inspection Fee	$50	Semi-annual fee charged to food establishments for required grease trap inspections.
Grease Trap Origination Fee	$25	Fee charged to register all grease traps for commercial/industrial customers. Non refundable and nontransferable.
Individual Wastewater Pump (Grinder) Maintenance Fee	$30/ Month	Charged to a property owner for maintenance of the on-site individual wastewater pump station and force main that serves a single property. Fee is charged monthly in addition to the volumetric sewer charge.
Meter Replacement & Test Fee	$50	Fee for testing and replacing a water meter at a customer's request. If the meter is deemed defective, the fee is waived.
Non-Payment Fee	$50	Fee for disconnection or scheduled disconnection of water/sewer service due to non-payment.
Property Manager Program Fee	$30	Allows landlords of rental property to maintain water service in between tenants for up to 28 days and 4 one hundred cubic feet (Ccf) (2,992 gallons) of water usage. Property Manager accounts are charged the applicable sewer account origination fee, which ranges between $15 - $30, depending on the sewer agency that serves the property.
Returned Payment Fee	$35	Fee for returned checks.
Revisit / Service Call Fee	$30	Charged for requests to re-read a meter or other return visit requests.
Sewer Connection Investigation Fee	$200	Inspection of a customer's connection to the sewer system by smoke testing, dye testing, etc.
Sewer Disconnection / Reconnection Fee	$600	One-time flat fee charged for installation of a wastewater Elder Valve on a sewer lateral for sewer-only disconnection.
Sewer Service Origination Fee	$30	One-time non refundable and nontransferable fee for establishing a sewer account. View map of sewer service area.
Water Service Origination Fee	$30	One-time non refundable and nontransferable fee for establishing a water account. View map of water service area.

No Access To Water Meter Fees

Fee	Amount	Description
First Offense	$0	Fee charged for blocking access to water meter that prevents Charleston Water System from collecting a meter reading.
Second Offense	$50	Fee charged for blocking access to water meter that prevents Charleston Water System from collecting a meter reading.
Third Offense	$100	Fee charged for blocking access to water meter that prevents Charleston Water System from collecting a meter reading.

Unauthorized Use Fees

Fee	Amount	Description
Fire Hydrant	$500	Charged for unauthorized use of a fire hydrant.
Fire Service	$500	Charged for unauthorized use of water lines dedicated to fire protection.
Sewer Connection	$500	Fee charged unauthorized use of the sewer system.
Tap / Bypass	$500	Applied for bypassing a water meter.
Water Service	$50	Charged for using residential water service without paying.