Service Fees

Not all fees are listed. Questions? Send us an email.

Fee	Amount	Description
After Hours Visit Fee	$70	Surcharge for any service rendered outside of normal business hours.
Late Payment Fee	$7.40*	Fee for payments made after the due date. *Beginning Jan. 1, 2022 late fees are $10.
Backflow Administration Fee (Annual)	$30	Fee for each backflow prevention device.
Bad Debt Processing Fee	$25	Fee for processing bad debt.
Crimping Fee	$500	Applied if we must terminate water service at the main.
Flow Search Investigation Fee	$70	Customers may request a water meter Data Log, which provides hourly meter readings for the last 90 days to help customers identify the source of a leak.
Grease Trap Inspection Fee	$70	Semi-annual fee charged to food establishments for required grease trap inspections.
Grease Trap Origination Fee	$30	Charged to register all grease traps for commercial/industrial customers. Non refundable and nontransferable.
Individual Wastewater Pump (Grinder) Maintenance Fee	$40	Charged to a property owner for maintenance of the on-site individual wastewater pump station and force main that serves a single property. Fee is charged monthly in addition to the volumetric sewer charge.
Meter Replacement & Test Fee	$70	For testing and replacing a water meter at a customer's request. If the meter is deemed defective, the fee is waived.
Non-Payment Fee	$60	Fee for disconnection or scheduled disconnection of water/sewer service due to non-payment.
Property Manager Program Fee (Origination Fee)	$35	Allows landlords of rental property to maintain water service in between tenants for up to 28 days and 4 one hundred cubic feet (Ccf) (2,992 gallons) of water usage. Property Manager accounts are charged the applicable sewer account origination fee, which ranges between $15 - $30, depending on the sewer agency that serves the property.
Returned Payment Fee	$30	Fee for returned checks.
Revisit Visit / Service Call Fee	$40	Charged for requests to re-read a meter, return visit requests, or to investigate a water or sewer issue found to be on customer/private property.
Sewer Connection Investigation Fee	$200	Inspection of a customer's connection to the sewer system by smoke testing, dye testing, etc.
Sewer Disconnection / Re-connection Fee	$1,200	One-time flat fee charged for installation of a wastewater Elder Valve on a sewer lateral for sewer-only disconnection.
Sewer Service Origination Fee	$35	One-time non refundable and nontransferable fee for establishing a sewer account. View map of sewer service area.
Water Service Origination Fee	$35	One-time non refundable and nontransferable fee for establishing a water account. View map of water service area.

No Access To Water Meter Fees

Fee	Amount	Description
First Offense	$0	Blocking access to water meter that prevents us from collecting a meter reading.
Second Offense	$50	Blocking access to water meter that prevents us from collecting a meter reading.
Third Offense	$100	Blocking access to water meter that prevents us from collecting a meter reading.

Unauthorized Use Fees

Fee	Amount	Description
Fire Hydrant	$2,000	Unauthorized use of a fire hydrant.
Fire Service	$500	Unauthorized use of water lines dedicated to fire protection.
Sewer Connection	$2,000	Unauthorized use of the sewer system.
Tap / Bypass	$500	Bypassing a water meter.
Water Service	$50	Using water service without paying or establishing an account.