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Payment Options
| Pay By Phone |
Call (843) 727-6800 and select option 1 to check your balance or make a payment using your American Express, Visa, MasterCard, or Discover card. The automated system is available 24 hours a day, 7 days a week!
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| Auto Draft |
Have the amount of each month's bill deducted
from your checking account on the due date. To sign up, simply sign the back of your bill stub and return with your next payment or call (843) 727-6800. |
| Online |
Click here to register to pay your bill online!
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| Office Locations |
Downtown: 103 St. Philip Street
North Area: 6296 Rivers Avenue
Drive through & night deposit service available at both locations. Hours: 8am-5pm M-F. Click here for directions.
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| Other payment locations |
Click here for a list of grocery stores and other locations that accept
Charleston Water System bill payments. Please note that a $1.00 service fee will be charged to use this service, and you must have your bill with you in order for payment to be processed. |
| Mail |
Mail payments to:
PO Box 568
Charleston, SC 29402-0568
Debit/credit card payments not accepted through the mail. Checks only. |
Phone Access for TDD: 1-800-735-8583
Customers with hearing and speech impediments may communicate through the Tele-communications
Device for the Deaf (TDD). Our downtown office located at 103 St. Philip Street
has a TDD unit in place for anyone wishing to visit in person, or you may reach
us by phone at 1-800-735-8583.
| Customer Service>Payment Options |
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