For more information about your account, contact our Customer Service Center at (843) 727-6800 or e-mail us. Our business hours are Monday through Friday, 8 am - 5 pm; closed holidays.

General Information 
Hours of operation
Office locations
Payment options
Water conservation

Establishing/Disconnecting Service
Open or close an account
Water/sewer service for new construction
Irrigation accounts
Property manager services

Billing
Bill FAQs
High water bill
About your water meter
Operation Round Up

Rates and Fees
Water and Sewer Rates
Service fees
Tap and Impact Fees

Service Interruptions
Planned Outages
Whose line is it?

Emergency Information
What is a Boil Water Advisory or Notice?
Hurricane Preparedness - Are You Ready?
Freezing Temperatures - Protecting Your Pipes
Thermal expansion

Tap Water and Your Health
Information about fluoride, bottled water, lead, and more!

Policies Governing our Services
Water Rules and Regulations and Wastewater Use and Rate Resolutions