Customer Service

General Information

• Hours of operation
• Office locations
• Payment options
• Manage your account online

Getting service

• Open or close an account
• Service for new development
• Irrigation accounts
• Property manager services

Billing

• Bill FAQs
• High water bill
• About your water meter
• Water leaks
• Operation Round Up

Rates and Fees

• Water and Sewer Rates
• Service fees
• Tap and Impact Fees

Water Service

Water Quality
• Common water quality issues
• 2012 water quality report New!
• Fluoride, filters, lead plumbing, etc.

Service Interruptions
• About service interruptions
• Whose water line is it?
• About Boil Water Advisories

Water Efficiency
• WaterSense Program

Sewer Service

• Who is your sewer provider?
• Grease trap requirements
• Sewer inspections: Smoke testing
• Wastewater (sewage) vs. Stormwater

Emergency Preparedness

• Hurricane Preparedness
• Prevent frozen pipes

More

• Videos New!
• Water Wise Customer Newsletter
• Public Notices