Fee |
Amount |
|
| Water Service Origination Fee |
$30 |
One-time non refundable and nontransferable fee for establishing a water account.
Map of water service area |
| Sewer Service Origination Fee |
$30 |
One-time non refundable and nontransferable fee for establishing a sewer account.
Map of sewer service area |
| Revisit/Service Call Fee |
$30 |
Charged for requests to re-read a meter or other return visit requests. |
| After Hours Visit Fee |
$50 |
Surcharge for any service rendered outside of normal business hours. |
| Non-Payment Fee |
$50 |
Fee for disconnection of water service due to non-payment. |
| Return Check Fee |
$35 |
Fee for returned checks. |
| Bad Debt Processing Fee |
$25 |
Fee for processing bad debt. |
| Flow Search Investigation Fee |
$50 |
Customers experiencing unexplained high water usage may request a flow detection device, which records all water flowing through a meter to help identify the source of a leak. |
| Meter Replacement & Test Fee |
$50 |
Fee for testing and replacing a water meter at a customer's request. If the meter is deemed defective, the fee is waived. |
| Property Manager Service Fee |
$30
|
Allows landlords of rental property to maintain water service in between tenants for up to 28 days and 3 Ccf (2,200 gallons) of water usage. |
| No Access to Water Meter Fees |
| First Offense |
$0 |
Fee charged for blocking access to water meter that prevents Charleston Water System from collecting a meter reading. |
| Second Offense |
$50 |
| Third Offense |
$100 |
| Unauthorized Use Fees |
| Water Service |
$50 |
Charged for using residential water service without paying. |
| Fire service |
$500 |
Charged for unauthorized use of water lines dedicated to fire protection. |
| Fire hydrant |
$500 |
Charged for unauthorized use of a fire hydrant. |
| Tap/Bypass |
$500 |
Applied for bypassing a water meter. |
| Sewer connection |
$500 |
Fee charged unauthorized use of the sewer system. |
| Crimping Fee |
$500 |
Applied if Charleston Water System must terminate water service at the main. |
| Backflow Administration Fee |
$25 |
Fee for each backflow prevention device. |
| Grease Trap Origination Fee |
$25 |
Fee charged to register all grease traps for commercial/industrial customers. Non refundable and nontransferable. |
| Grease Trap Inspection Fee |
$50 |
Semi-annual fee charged to food establishments for required grease trap inspections. |
| Sewer Connection Investigation Fee |
$100 |
Inspection of a customer's connection to the sewer system by smoke testing, dye testing, etc. |
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