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Posted on: August 20, 2014

SCHEDULED OUTAGE: Wando Woods and W. Montague Ave

A scheduled water outage on Wednesday, August 20, from 9:00 pm to 7:00 am will affect 35 homes in the Wando Woods neighborhood as well as businesses on W. Montague Ave. between Ozark St. and Cindy Ln.

Homes on parts of the following streets will be aff...More...

Posted on: August 18, 2014

PRESS RELEASE: Water main serving Sullivan's Island and Isle of Palms back in service

Charleston Water System has completed initial repairs to the 20-inch water main that crosses the Harbor to serve Sullivan's Island and the Isle of Palms.

As a result, the outdoor watering restriction issued last Thursday by both islands has been cancelled. The outdoor watering ban was a precautionary measure to ensure the Isle of Palms could temporarily supply water for both islands while Charleston Water System repaired the pipe. Both islands will begin turning on dedicated irrigation meters as soon as possible.

The leak was stopped on Sunday when divers installed a large clamp around the pipe. The line was put back in service late Monday after tests confirmed water quality meets all regulatory requirements.

Charleston Water System plans to install another specially-made clamp to provide additional reinforcement and protection for the underwater pipe. This work will not affect water service to the islands.

The cause of the leak is unknown.

Media contact:
Jenny Craft, Communications Manager

Posted on: August 14, 2014

PRESS RELEASE: Charleston Water System repairing leaking water main in Charleston Harbor

Due to a repair work on Charleston Water System’s supply line to Sullivan’s Island and Isle of Palms, a temporary restriction on outdoor watering is in place for both islands until the work is complete.

Charleston Water System provides drinking water to Sullivan's Island and supplements the Isle of Palms' supply through a 20-inch water main that crosses the Charleston Harbor, from James Island to Sullivan's Island.

Charleston Water System discovered a leak on this pipe just offshore of Fort Johnson Wednesday evening. The Isle of Palms is using its reverse osmosis plant and standby well to serve its customers and Sullivan's Island until repairs are complete.

The three utilities are working closely with the SC Department of Health and Environmental Control (SCDHEC) while the repairs are being made. The water is safe to drink and meets SCDHEC's public health requirements, though it may taste and feel different due to a change in the source of the water.

To ensure there is enough water to meet summertime demands and provide fire protection, both islands have issued temporary restrictions on outdoor watering and are turning off dedicated irrigation meters. Residents are also encouraged to voluntarily conserve water used indoors.

"We have enough water to supply both islands, but to be on the safe side, we're asking residents to be mindful of how much water they're using until Charleston Water System completes its repairs," said Kristen Champagne, General Manager of the Isle of Palms Water and Sewer Commission.

"This is a temporary situation and our water supply should be back to normal as soon as Charleston Water System completes the repair," said Andy Benke, Sullivan's Island Town Administrator.

It’s unknown at this time how long the pipe repair will take. Charleston Water System will provide updates as more information becomes available.

"We want to thank both the Isle of Palms and Sullivan's Island for working with us to arrange an alternate supply while we get this pipeline repaired," said Kin Hill, Charleston Water System Chief Executive Officer. "The Isle of Palms has really come to the rescue in this situation and the cooperation among the three agencies has helped minimize the impact to all island residents."

The cause of the leak is unknown at this time. The water main was installed in 1995.

Media contact:
Jenny Craft, Communications Manager

Posted on: August 8, 2014

Charleston Water System Named One of the Best Places to Work in SC

During an award ceremony in Columbia on Thursday, Charleston Water System was one of 50 companies across the state recognized as a "Best Places to Work in South Carolina."

The annual award program sponsored by the SC Chamber of Commerce, SC Biz, and the Best Companies Group recognizes the state's best employers. Companies are selected for the list based on employee survey results and benefits, culture, and work conditions.

Charleston Water was ranked number 21 out of 24 employers in the large company group (250 or more employees) and was the only public agency or utility on the list.

This is the fourth consecutive year Charleston Water System has made the Best Places to Work list.More...

Best Places to Work in SC
Posted on: July 16, 2014

Welcome to our our new site!

Our new site features improved navigation, online forms, and a mobile-friendly layout.

We're still tweaking things, so please send us feedback about problems or ideas for improvement using this short feedback form.More...

Posted on: July 10, 2014

Sewer improvements in West Ashley near Glenn McConnell Pkwy at Magwood

Over the next six to eight weeks, a contractor for Charleston Water System will be re-lining a sewer main at the intersection of Glenn McConnell and Magwood Drive, through the Lowes Parking area and along Henry Tecklenburg Drive in West Ashley.

The wor...More...

Learn more about CIPP
Posted on: November 26, 2013

New Capital Improvements Program and 2014 Rates

(November 26, 2013)—Charleston Water System’s Board of Commissioners has approved a $141.5-million Capital Improvements Program and a three-year series of rate increases to fund critical infrastructure needs as well as continued funding of annual operatio...


Posted on: September 25, 2013

Hollywood-Ravenel Water Main Extension, Phase II

Currently in the design and planning phase, the Hollywood-Ravenel water main extension project involves installing approximately 2.5 miles of 6, 12, and 16-inch water mains in the vicinity of Highway 17, Old Jacksonboro Road, and New Road.

View Maps (PDF): Phase II conceptual route near Old Jacksonboro & New Roads | All phases

The new water lines will improve fire protection, expand water service coverage, improve system reliability, and meet future water supply demand in the Hollywood and Ravenel communities.

The project is scheduled to be bid for construction during the first quarter of 2014. For more information, contact us via email or at (843) 727-6878More...

Posted on: April 11, 2013

New wastewater pump station and sewer improvements for Red Top community

A contractor for Charleston Water System will soon begin construction on a sewer infrastructure project in the Red Top area of rural West Ashley.

The project involves building a new wastewater pump station near the corner of Bear Swamp Road and Bees Fe...More...