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Customer Service

  1. Application for Service

    Use this form to request a new water connection, irrigation meter, or sewer connection.

  2. Fastrack Request Form

    Charleston Water System offers property managers the option to maintain water service in between tenants for up to 28 days of service... More…

  3. Operation Round-up

    Our Operation Round-Up program gives customers the opportunity to support water-related charitable causes through their monthly water... More…

  1. Document Request

    Used for the request of Paid in Full letters, Responsibility Date letters, and Letters of Credit.

  2. Leak Adjustment Request

    Please use this form to submit a leak adjustment request. Leak adjustments are given for sewer charges only on qualifying leaks where... More…