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Posted on: April 25, 2021

Cottonelle Flushable Wipes Are the Only Wipes Safe for Our Sewer System

Cottonelle Flushable Wipes

In 2021, experts retained by Charleston Water System tested whether seven leading personal wipes sold in the U.S., marketed as being flushable, would actually dissolve in sewer systems.  Each “flushable” wipe was tested using the Publicly Availab...

See test results.

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Posted on: September 24, 2020

Bill Pay Assistance - Money available now!

CWS Administration Bldg (103 St Philip Street Charleston SC 29403)

Customers facing challenges with their bills can discuss their account options with us Monday through Friday from 8 a.m. and 5 p.m. by calling us at (843) 727-6800. You can also visit our branch offices located at 103 St. Philip St., Charleston, SC 29403 ...

Get assistance here

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Posted on: March 13, 2020

Protect Your Drinking Water Source

Illegal Dumping near Bushy Park Reservoir

Monitoring and protecting your source water is a full time job at CWS. Our Source Water Manager is dedicated to protecting both of our watersheds (water sources), but this responsibility is shared with the public. Activities such as illegal dumping can ne...

See what we're doing to help

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Posted on: February 27, 2020

Our New Wastewater Quality Report is Here

Aerial view of Plum Island, January 2020

How often do you stop to consider what happens in the sewer system when you flush your toilet, wash dishes, or take a shower? Did you know that we have more than 60 wastewater professionals dedicated to maintaining and operating 700 miles of sewer lines? ...

Learn more

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