Customer Service

  1. Spring Weather Brings Harmless Change in Tap Water Taste and Smell

    (April 7, 2015)--We're experiencing a natural change in our source water that causes our tap water to have an earthy/musty taste and smell. This is harmless and temporary. Learn more
Pay Your Bill Online
View your current balance, access past bills, change your billing preference (mail or email), and pay your bill with a credit card or bank account.  
Go to our online account management system
Other payment options

Accounts and Billing
Getting water or sewer service
Close an account
High bills and leaks
How to calculate your water bill

Water Service
Backflow requirements
Common water quality issues
Water quality reports
About service interruptions
Water treatment process

Sewer Service
Who's your sewer provider?
Smoke testing
Sewer back-ups
What not to flush
Wastewater treatment process

Service Line Protection from HomeServe
Did you know you're responsible for the water service line between your home and our water meter? Service line leaks and breaks can be costly and time consuming to repair. Get peace of mind with Service Line Protection from HomeServe.  
Learn more