Operation Round-Up

Our Operation Round-Up program gives customers the opportunity to support water-related charitable causes through their monthly water bill.

How it works


When you sign up, we'll round up your water bill to the nearest dollar and donate the round-up amount to the Good Neighbor Program or Water Missions International — you choose which one.  The entire amount you donate goes directly to the charity you choose.

To sign up, complete our online form, the form on the back of your bill stub, or call Customer Service at (843) 727-6800.

The Good Neighbor Program helps local families experiencing financial hardship pay their water bill. The program is administered by the Palmetto Community Action Partnership (formerly the Charleston County Human Services Commission). Five percent of the funds collected are used to offset administration costs; the remaining 95% of donated funds are used to help customers in need. 

For information on receiving assistance from the Good Neighbor Fund, please contact the Palmetto Community Action Partnership at 843-723-9285 or visit www.palmettocap.org.


About Water Mission
Water Mission is a nonprofit Christian engineering organization that designs, builds and implements safe water, sanitation and hygiene (WASH) solutions for people in developing countries and disaster areas. Since 2001, Water Mission has used innovative technology and engineering expertise to provide access to safe water for more than 3 million people in 52 countries. With headquarters in North Charleston, Water Mission has 250 staff members working around the world in permanent country programs located in Africa, Asia, North, South and Central America and the Caribbean.

Notably, Charity Navigator has awarded Water Mission their top rating 10 years in a row, a distinction shared
by less than one percent of the charities rated by the organization. To learn more about Water Mission, visit 
Water Mission.org.