Policies

Our water and sewer services are provided in accordance with our Water Rules and Regulations and Wastewater Use and Rate Resolutions policy manuals, respectively, which are approved by our Board of Commissioners.

The Water and Wastewater Policies, Procedures & Standards Manual serves as a supplement to the above-referenced policies. These manuals govern our operations and services, including rates, fees, billing, and new development.

Questions? Please email or call Customer Service at (843) 727-6800.

Policy Manuals

These documents may contain references to internal operating procedures and guidelines that are not posted on this site.

Water Rules and Regulations
Amended January 24, 2017
94 pages

Wastewater Use and Resolutions
Amended January 24, 2017
81 pages

Water and Wastewater Policies, Procedures & Standards Manual
Amended January 24, 2017
115 pages